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Email Management - Account-Level Email Filters

Account level email filtering allows the selection of messages that contain certain strings of text or other symbols, and process or discard them.

Creating a Filter

  1. Log in to Webmail.
  2. In the cPanel, select Email
  3. In the click Email filters on the side menu
  4. Click New Filter
  5. Select the email address in the Account dropdown box
  6. Enter a Filter Name
  7. Click Next
  8. Choose the Rule, this sets what email the filter will catch
  9. Choose the Action the filter should take when it catches an email
  10. Click Create

Operators

When you create a filter using several operators, it may be useful to note that cPanel will always process the "and" operator before the "or" operator. As a result, email filters will be processed as follows:

  • A and B or C will be processed as (A and B) or C.
  • If you wish to create a filter such as (A or B) and (C or D), you would have to create it like so:
    (A and C) or (A and D) or (B and C) or (B and D).
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