Bluehost Web Hosting Help

VPS and Dedicated Hosting: Restore or Transfer cPanel

If you need to transfer or restore a cPanel account for your VPS or Dedicated server, there is a powerful tool within the WHM panel to perform these tasks. For more information on logging into your WHM panel, please see VPS & Dedicated Hosting: Log in to WHM.

This article is about transferring or restoring from another server or restoring after a re-image. For more information about restoring from your cPanel generated backups, please see VPS & Dedicated Hosting: Restoring Backups.

From within the WHM panel, visit the Transfer or Restore a cPanel Account tool:

You can choose from 3 options available:

  1. Restore from a local cpmove file
    Select this option if the full cPanel backup file already exists on the server in one of the predefined locations such as /home or /root. Information on how to manage backups with SFTP can be found below:
  2. Upload a file to restore
    Select this option if you want to upload your backup file to the server and restore it from within this tool. This works with smaller backups. For larger backups use the Restore from a local cpmove file option.
  3. Transfer from Remote cPanel Account
    Select this option if you want to transfer a cPanel account directly from a remote cPanel server. You will need the IP address (or domain name) of the remote server, the cPanel username, and the cPanel password.

Please note: This tool is only available in cPanel 90 or later. Earlier versions of cPanel instead use the Restore a Full Backup/cpmove File tool to restore a backup and the Copy an Account From Another Server With an Account Password tool within your WHM panel to transfer your account directly from a remote cPanel server.

Restore a Full Backup/cpmove File

Similar to the more modern tool, this provides you with 2 options to restore:

  1. Restore with Username
    Select this option if the full cPanel backup file already exists on the server in one of the predefined locations such as /home or /root. As with the modern tool, this can be done using SFTP.
  2. Restore with File
    Select this option if you want to upload your backup file to the server and restore it from within this tool. This works with smaller backups. For larger backups, use the Restore with Username option.

Copy an Account From Another Server With an Account Password

With this tool, you will need the IP address (or domain name) of the remote server, the cPanel username, and the cPanel password.

If you do not already have a cPanel backup, you can generate a new backup from within your cPanel account. To learn more about how to do this, please refer to cPanel documentation.

On bluehost VPS and Dedicated accounts, a new backup can be generated through your bluehost panel:

  1. Login to your bluehost account.
  2. Go to the Hosting tab, and then the cPanel sub-tab.
  3. Under the Files section, click on the Backups icon.
  4. Click on the Download a Full Account Backup button.

In the event that you do not have enough space on your drive for the backup, you can also use the SCP option to save the backup to another server. Using SCP would be a simple way to copy a backup directly to another bluehost VPS or Dedicated server.

Please be aware that if you have uploaded any backups to your server to restore from, it is strongly recommended to delete those backups to free up space from your drive once the account restore has been completed.

Knowledgebase Article 88,527 views bookmark tags: backup cpanel dedicated hosting restore server transfer vps


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

CentOS 7 and cPanel Upgrades

VPS and Dedicated customers with servers running the CentOS 6 operating system will not be able to upgrade cPanel past version 86. The cPanel team will still support CentOS 6 with cPanel 86 until March 31st, 2021.

VPS and Dedicated Hosting: Enabling FTP on New Servers

This article will explain how-to enable FTP on a newly provisioned VPS or Dedicated cPanel server. Since FTP is an unsecured connection point to the server, cPanel has it disabled by default in version 11.86 or prior.

Backup and Restore with Site Backup Pro

How to restore individual files or folders with the Site Backup & Restore tool

Related Help Content

VPS or Dedicated Hosting - Reseller Account Transfers

To help with transferring of accounts from other servers to your account.

Restoring Email Messages using the Site Backup Pro

How to restore Email Messages the Site Backup Pro tool

Restore MySQL databases using the Site Backup & Restore tool

How to restore MySQL databases using the Site Backup & Restore tool

Backup and Restore File or Folders with Site Backup Pro tool

How to backup individual files or folders with the Site Backup Pro tool

Backup all MySQL databases using the Site Backup & Restore tool

How to backup all of your MySQL databases using the Site Backup & Restore tool

How To Backup & Restore WordPress Using WordPress Tools

This article will explain how to use WordPress Tools to backup or restore your WordPress site

How To Login To Control Panel - cPanel & Billing Panel

This article will explain how to log in to your Account Control Panel

Enable Non Legacy Backup on Dedicated or VPS Servers

This article will explain how to configure your dedicated or VPS server to use the new (non legacy) backup system.