Bluehost Web Hosting Help

How to Upload an SSL Certificate to SiteLock

To begin, you will need the Certificate and Key.

Accessing the SSL Manager

The steps for accessing the SSL Manager may vary depending on which user interface your account uses. Once logged in: 

Legacy Accounts

  1. From Hosting, open the cPanel.
  2. Click on the SSL/TLS Manager option in the Security section. 

Rock Accounts

  1. Choose the Advanced tab from the left-hand side of the screen.
  2. Click SSL/TLS from the Security section. 
This will load the SSL Manager, where you can find your Private Key and Certificate. 

Finding the Key

  1. Click Generate, view, upload, or delete your private keys.
  2. Open the certificate you would like to upload and click Edit or Edit & View option.
  3. Copy the entire Encoded Private Key, and save it as domain.key in notepad.

Finding the Certificate

Tip: Once the key has been copied and saved, you can scroll down to the bottom of the 'key' page from the previous step (Finding the Key, Step 3) to view the certificate this key is being used by. Click on the certificate link here to proceed to Finding the Certificate, Step 3, or return to the SSL Manager to continue below:
  1. Click on the Generate, view, upload, or delete SSL certificates option. 
  2. Locate the certificate by URL, open it, and click Edit or Edit & View.
  3. Copy the entire Encoded Certificate into a new notepad, but do not save yet. We will be adding the CA bundle to the end of this file.

Adding the CA Bundle

Once the certificate has been pasted into the notepad doc, we will need to add the CA Bundle. The CA Bundle can be located at the SSL provider's repository. Some common bundles are listed below. 

Free Comodo SSL 
  •             -----BEGIN CERTIFICATE-----
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            -----END CERTIFICATE-----
            -----BEGIN CERTIFICATE-----
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            -----END CERTIFICATE-----
  •             -----BEGIN CERTIFICATE-----
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            -----END CERTIFICATE-----
            -----BEGIN CERTIFICATE-----
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            -----END CERTIFICATE-----
Paid Comodo (Positive) SSL 
  •             -----BEGIN CERTIFICATE-----
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            -----END CERTIFICATE-----
            -----BEGIN CERTIFICATE-----
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            -----END CERTIFICATE-----
Wildcard Certificates 
  •             -----BEGIN CERTIFICATE-----
            MIIGEzCCA/ugAwIBAgIQfVtRJrR2uhHbdBYLvFMNpzANBgkqhkiG9w0BAQwFADCB
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            -----END CERTIFICATE-----
            -----BEGIN CERTIFICATE-----
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            vGp4z7h/jnZymQyd/teRCBaho1+V
            -----END CERTIFICATE-----
            -----BEGIN CERTIFICATE-----
            MIIEMjCCAxqgAwIBAgIBATANBgkqhkiG9w0BAQUFADB7MQswCQYDVQQGEwJHQjEb
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            -----END CERTIFICATE-----
AutoSSL 
  •             -----BEGIN CERTIFICATE-----
            MIIFjTCCA3WgAwIBAgIRANOxciY0IzLc9AUoUSrsnGowDQYJKoZIhvcNAQELBQAw
            TzELMAkGA1UEBhMCVVMxKTAnBgNVBAoTIEludGVybmV0IFNlY3VyaXR5IFJlc2Vh
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            rUCGwbCUDI0mxadJ3Bz4WxR6fyNpBK2yAinWEsikxqEt
            -----END CERTIFICATE-----
   
Call our Support team at 888-401-4678 if you are not sure which bundle to use.

Adding Files to SiteLock

When both .key and .pem files have been saved, we can upload to SiteLock's dashboard.

Accessing the SiteLock Dashboard

To access the SiteLock dashboard, you will need to be signed into the customer's account through cPM. Once logged in:

  1. Open Addons.
  2. Locate SiteLock, then click the Learn More button.
  3. Click on the view sitelock dashboard button.

Uploading Files

 Note: Once in SiteLock's dashboard, open Settings and check that the correct domain displays before making any changes. 
  1. Click Trustshield Settings.
  2. Click the Replace Certificate button.
  3. Click on the Choose File button to upload the .pem first.
  4. When the .pem has been uploaded, repeat the process for .key.

Once both have shown successfully uploaded, you're finished.

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