Bluehost Web Hosting Help

Refund Policy

You can cancel your hosting plan within the first 30 days for a full refund. 
  • If you cancel within 30 days you receive a full refund on your hosting service only. The money-back guarantee does not apply to most add-on products, such as domains, given the unique nature of their costs.
  • If you cancel within 30 days and your plan includes a free domain, Bluehost will deduct a non-refundable domain fee of 15.99 from your refund. This not only covers our costs, but ensures that you won't lose your domain name. You may transfer it to another registrar or simply point it elsewhere at your convenience. Please note newly registered domains cannot be transferred to another registrar during the first 60 days of the registration period. You retain ownership of your domain until the end of its registration period unless you renew it.
  • Bluehost does not offer any refunds for cancellations that occur after 30 days.

If eligible, call our 24/7 Customer Support at 844-303-1810 to request a refund.

Knowledgebase Article 473,246 views bookmark tags: billing cancel contract price


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

Change Length of Hosting Plan

How do I change my contract length?

How To Cancel My Hosting Account

How can I cancel my hosting account?

Shared Web Hosting Plans Cost Comparison

Bluehost offers a number of great shared web hosting products and plans that fit all different types of budgets. View our price comparison chart today!

Related Help Content

Bluehost Account Backup Policy

What is the Bluehost backup policy? What kinds of backups are available?

Billing Preferences

We're flexible folks, which is why we have several payment options, adjustable renewal settings, and easy access to your billing history.

Password Types

This article explains the different password types for your bluehost account.

Bluehost.com Terms of Service (TOS).

View our Terms of Service (TOS)

Renew Hosting

A step-by-step guide to renewing your hosting account.

Pricing Cloud Hosting

Prices and features of Cloud Hosting

Billing Prefix Change

This article explains changes you may notice on your invoices

Spam and bulk email policy

What is your Spam and bulk email policy?